Welcome to Gengar Games ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Pokémon-themed online betting & streaming platform.
Our services are only available to users who are 18 years of age or older. By using our platform, you confirm that you meet this age requirement. We do not knowingly collect information from users under 18 years of age.
Personal Information:
Gaming Information:
Technical Information:
We do not sell your personal information. We may share your information with:
Payment information is processed securely through third-party payment processors (Stripe, crypto payment gateways). We do not store complete credit card information on our servers.
When you win physical Pokémon cards, we collect shipping information (name, address, phone number) solely for prize delivery purposes. This information is securely stored and only used to fulfill your winnings.
We implement industry-standard security measures including encryption, secure socket layer (SSL) technology, and regular security audits. However, no method of transmission over the internet is 100% secure.
We use cookies and similar technologies to enhance user experience, remember preferences, and analyze site traffic. You can control cookie settings through your browser.
We promote responsible gaming. If you feel you have a gambling problem, please contact support or visit responsible gaming resources. You can self-exclude from our platform at any time.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the updated policy.
For privacy-related questions or to exercise your rights, contact us at:
Email: privacy@gengargames.com
Support: Use the in-app support chat
By using Gengar Games, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.